Wednesday, November 18, 2015

Conflict, Friendships and Technology (Pew Article)

Lenhart, A. (2015, August 6). Conflict, friendships and technology. Retrieved November 13, 2015, from http://www.pewinternet.org/2015/08/06/chapter-5-conflict-friendships-and-technology/

For teens social media can be a really fun tool, but at times it can cause a lot of headaches. According to the article, Conflict, Friendship and Technology, “Digital media plays a role in these less happy elements of teens’ friendships, both as a source of and platform for drama and conflict, and as a conduit through which the connection can be severed and walls erected when a friendship ends.” Teens today label problems on social media as drama instead of bullying. According to the study 68% of the teens who participated in the study and participate in social media report they have witnessed people stirring up drama on these social media platforms. The study found that girls are more likely than boys to state that they have seen drama created on social media. For this study the social media that was most frequently used by teens who participated was Snapchat, Twitter, and Instagram.

The economic status of families also plays a role in the drama their kids witness on social media. The study found that only 59% of teens whose families earn less than $30,000 have experienced people creating drama on social media as opposed to 70% of teens from wealthier families. I think this happens because teens that come from higher income families have more access to social media through electronic devices such as smartphones and tablets. The more kids have access to these devices the more likely they are to use social media. Kids from lower income families do not have as much access to these devices so social media are not as prevalent in their daily lives.

Many of the teens who participated in the focus groups for this study discussed that conflicts and drama flow between online and in person. Some teens stated that something silly that started online was then blown out of proportion in person. Others said that personal problems then escalated and got worse online because online more people are able to join in and add fuel to the fire. One teen explained that drama escalates more online because people are more willing to say things online that they normally would not say in person because they have the ability to hide behind their computer or phone screens. The teen also explained that once the conflict blows up online it just keeps growing because other individuals have the ability to join and feed into the problem. I agree with what this teen stated. Even as an adult I have found that people become bolder or brazen when they have the ability to hide behind a screen.

Teens who participated in this study also discussed some of the factors that contribute to online conflicts. The most common response was a simple misunderstanding. One teen stated that just the way you type something can be misunderstood and can turn into a big argument. Another teen said that sometimes the lack of closure can make a problem bigger. This teen in particular felt that problems can be eliminated faster when issues are resolved in person rather than online when you cannot see the person’s true reaction. I have to agree with this particular teen. When problems are solved online you really do not know if the person was sincere or not and the lack of closure can often come back to cause other problems or bring back old issues.

When a friendship does come to an end the teens in the study reported that 60% of them have taken an action such as unfriending, blocking or deleting photos of a former friend. Girls were found more likely than boys to take one of these actions. The study found that 63% of girls were likely to unfriend a former friend as opposed to only 53% of boys. It was found that unfriending was more likely to happen among older teens than younger ones. Of the teens in the study 43% of them admit to blocking a former friend. Finally 42% of the teens admitted to removing photos of a former friend from their social media accounts.

Social media is supposed to be a place to share happy moments. At least that is why I use Instagram. I have a personal account and on it I share pictures of my daughter so my family can see her. Unfortunately some do abuse social media and use it for negative purposes like to stir up drama. If we all use social media responsibly then we should not have any problems.

Pew Reading Total For This Article: 6 pages
Current Total Pew Readings: 68 pages 

2 comments:

  1. This is an interesting article. I have seen first hand with my teenage stepdaughter how social media can be used incorrectly and the drama that occurs from it. Like with many other things, when used correctly social media can be a great tool. However, when it is used for drama, bullying, and spying, it can be devastating.

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  2. Very interesting observations. I guess if people are going to act badly they'll find a way to do it. Technology can be a tool for this, too...

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